At Rubikslot, your privacy is not a box-ticking exercise. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a user of our platform — including players across Malaysia.
All personal data stored by Rubikslot is encrypted using industry-standard SSL 256-bit technology. We apply strict access controls so that only authorised personnel can view sensitive player information.
Rubikslot does not sell, rent, or trade your personal data to third-party marketers. Data sharing with service providers is strictly limited to what is necessary to operate the platform and fulfil our legal obligations.
You have the right to access, correct, restrict, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within 30 days, free of charge.
We use cookies to maintain session security, remember preferences, and analyse platform usage. Our cookie usage is limited to what is necessary for a functional, personalised experience. No third-party advertising cookies are placed without disclosure.
Identity verification data — including copies of identification documents submitted for KYC — is collected solely to comply with international licensing and anti-money laundering obligations. It is not used for any other purpose.
You may withdraw consent for marketing communications at any time. Each promotional email from Rubikslot includes an unsubscribe mechanism. Opting out of marketing does not affect transactional or account-related communications.
Rubikslot ("we", "us", "our", or "the Company") operates the online gaming and sports betting platform accessible at https://rubikslot.cam (the "Platform"). We are committed to protecting the privacy and personal data of every user who accesses our Platform, whether for registration, account management, gaming, betting, or customer support purposes.
This Privacy Policy (the "Policy") describes how Rubikslot collects, uses, stores, shares, and protects personal data in connection with the Platform. It applies to all registered members and unregistered visitors located anywhere in Malaysia — including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam — as well as to players accessing the Platform from other jurisdictions.
By accessing the Platform or creating an account, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any aspect of this Policy, you should cease using the Platform and, if applicable, close your account.
This Policy should be read alongside Rubikslot's Terms & Conditions, which govern your use of the Platform as a whole. In the event of any conflict between this Policy and the Terms & Conditions with respect to data handling, this Policy shall prevail.
For the purposes of this Policy, the following terms shall have the meanings set out below:
Rubikslot collects Personal Data through several channels: directly from you when you register, interact with the Platform, or contact support; automatically as you browse and use the Platform; and from third-party service providers where necessary for KYC, payment processing, or fraud prevention.
The specific categories of Personal Data we collect include:
Full name, date of birth, nationality, MyKad or passport number, and any government-issued identification submitted during KYC verification.
Email address, mobile number, and residential address — including city and postcode within Malaysia or your country of residence.
Deposit and withdrawal transaction records denominated in MYR, payment method identifiers (e.g., last four digits of a card, e-wallet account reference), and transaction timestamps.
Username, encrypted password hash, account preferences, VIP tier status, bonus history, wagering activity, and session logs.
IP address, browser type and version, device type and operating system, screen resolution, referring URL, and unique device identifiers.
Pages visited, games played, bets placed on EPL and Liga Super Malaysia markets, session duration, feature interactions, and click-path behaviour within the Platform.
Records of live chat conversations, email correspondence with our support team, and any feedback or complaints submitted through official channels.
Your opt-in or opt-out status for promotional emails, SMS notifications, and in-platform messaging, updated as you change preferences over time.
We collect only the minimum data necessary for the stated purposes. We do not collect special category data (e.g., racial origin, health data, political opinions) unless expressly required for responsible gaming purposes with your explicit consent.
Rubikslot processes your Personal Data for the following specific purposes:
Rubikslot relies on the following legal bases to process your Personal Data, depending on the nature and purpose of each processing activity:
Rubikslot does not sell, rent, or trade your Personal Data to third parties for commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third-party processors engaged by Rubikslot are required to enter into written data processing agreements confirming that they will process your Personal Data only on our documented instructions, maintain appropriate security measures, and not retain data beyond the period necessary to fulfil their contracted role.
Rubikslot retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or regulatory reporting requirements. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our internal data disposal procedures. We do not retain Personal Data "just in case" — retention is purposive and documented.
Rubikslot implements a layered set of technical and organisational security measures to protect Personal Data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:
While we maintain rigorous security practices, no system connected to the internet can be guaranteed to be completely immune from attack. In the event of a data breach that poses a material risk to your rights and interests, Rubikslot will notify affected users and, where required, relevant authorities, in accordance with applicable notification obligations.
Rubikslot uses cookies and similar tracking technologies (e.g., local storage, session tokens) to provide a functional, personalised, and secure Platform experience. Cookies are small text files placed on your device by your browser.
We use the following categories of cookies:
You may configure your browser to block or delete cookies. Note that disabling strictly necessary cookies will impair your ability to log into and use the Platform. Instructions for managing cookies are available in your browser's help documentation.
Rubikslot operates through infrastructure and service providers located in multiple jurisdictions. As a result, your Personal Data may be transferred to and processed in countries outside Malaysia. These jurisdictions may not have data protection laws equivalent in scope to those you may be familiar with.
Where Personal Data is transferred to third-party processors outside the jurisdiction of primary data storage, Rubikslot ensures that such transfers are governed by appropriate contractual safeguards — including standard contractual clauses or binding corporate rules — and that receiving parties are bound by obligations equivalent to those set out in this Policy.
By using the Platform and consenting to this Policy, you acknowledge and accept that your Personal Data may be transferred and processed in jurisdictions outside Malaysia in the manner described above.
Subject to applicable law, you hold the following rights with respect to your Personal Data held by Rubikslot. You may exercise any of these rights by contacting us as described in Section 15.
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of the Personal Data we hold about you, along with information about how it is being processed. |
| Right to Rectification | You may request correction of any inaccurate or incomplete Personal Data we hold about you. You may also update some information directly through your account settings. |
| Right to Erasure | You may request deletion of your Personal Data where it is no longer necessary for the purpose collected, where consent has been withdrawn, or where processing is unlawful — subject to our legal retention obligations. |
| Right to Restriction | You may request that we restrict processing of your data in certain circumstances, such as where you contest its accuracy or object to its processing. |
| Right to Data Portability | Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a machine-readable copy of your Personal Data. |
| Right to Object | You may object to processing based on legitimate interests or for direct marketing purposes. Objections to direct marketing will be honoured unconditionally. |
| Right to Withdraw Consent | Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. |
We will respond to rights requests within 30 calendar days of receipt. We may need to verify your identity before processing a request to protect against unauthorised access to another individual's data. If your request is complex or numerous, we may extend the response period by a further 60 days, in which case we will notify you of the extension within the initial 30-day period.
To exercise any of the rights above, please contact our Data Protection team by email at [email protected] with the subject line "Data Rights Request". Include your full name, registered email address, and a clear description of the right you wish to exercise. We do not charge a fee for standard requests.
The Rubikslot Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, or that Personal Data has been collected from such an individual, we will immediately suspend the account, void any associated balance, and delete the Personal Data in question.
Parents and guardians who have reason to believe that a minor under their care has accessed or registered on the Platform are encouraged to contact us immediately at [email protected] so that we can investigate and take appropriate action promptly.
The Platform may occasionally reference or display content from third parties in the context of game software, payment instructions, or general information. Rubikslot is not responsible for the privacy practices of any third-party websites or services that may be accessible via links within Platform content. This Policy applies solely to data processed by Rubikslot in connection with the Platform at https://rubikslot.cam.
We encourage you to review the privacy policy of any third-party service before providing your Personal Data to that service. Rubikslot bears no liability for the data handling practices of third parties operating independently of the Platform.
Rubikslot reserves the right to update or amend this Privacy Policy at any time. Material changes — for example, changes to the categories of data collected or the purposes for which it is used — will be communicated to registered Players via email notification or a prominent in-Platform notice prior to the effective date of the change.
The "Last updated" date at the top of this page indicates when this Policy was most recently revised. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy. We recommend reviewing this page periodically to stay informed of how Rubikslot protects your personal data.
If you have any questions about this Privacy Policy, wish to exercise a data right, or need to report a privacy concern, please contact Rubikslot through the following channels:
Rubikslot's data team serves users across Malaysia — from Kuala Lumpur and Penang to Johor Bahru, Petaling Jaya, and Shah Alam — and responds to all data-related enquiries in English. We are committed to handling your data rights requests with diligence, transparency, and respect for your privacy.
Understanding how your data is handled is the foundation of trust. Rubikslot is committed to transparent, responsible data practices. If you are ready to explore the Platform, or if you have further questions, our team is here around the clock.
For players aged 21 and above only. Please gamble responsibly.